Johnson Expertise Service and Support

Johnson Expertise Service and Support ("JESS") has been developed to assist:

• Expertise end-users that are not currently working with a Great Plains Expertise Partner.

and 

• Resellers with servicing their Expertise clients until such point when those clients can be transitioned to another product 

Consider the following:

• We have experience working with the Expertise product since the days of its legacy product, IntelliSoft Accounting Vision 32, both as an end-user and as training consultants.
  
  
• We currently have clients in several states and are able to service them remotely in most cases, with very favorable results.
  
  
• We provide telephone and e-mail support, customized report work and on-site services, including troubleshooting, training, etc.
  
  
• Our services have been utilized by Great Plains Consulting Services to provide customized report solutions with very favorable results.

And, if you are a reseller with Expertise clients, also note the following:

• Our desire is for you to retain your clients, not for us to take them from you. As such, we are willing to sign an applicable no-compete agreement to assure that this issue is clear.

• We can be a valuable resource to assist you with the migration of your clients from Expertise to another product.

• We  are willing to bill for those services through you, in an effort to make this a win-win situation for both of us.

• Why not consider outsourcing the maintenance of your Expertise clients to JESS, allowing you to focus further on products that are not being phased out?

Please contact us if you would like any additional information.